Alumni Spotlight: Elizabeth Dixon
Chick-fil-A Executive and Author

When did you graduate from TFA and where did you go to college?

2000, Liberty University

Please tell me about any awards, academic or professional accomplishments.

More than just a speaker, author, and coach, Elizabeth is a winsome business leader and serial entrepreneur who connects with executives and their teams, integrating strategy, innovation, leadership, and personal development in speeches that ignite conversation and inspire purposeful action. She has founded, operated, and sold several small businesses, and she actively coaches emerging entrepreneurs toward success in achieving their business goals.

Elizabeth has an undergraduate degree in Exercise Science, strategy and leadership course work from Emory and Harvard, and certifications in Agile and Service Design. She currently leads Strategy and Research and Development for Service & Hospitality at Chick-fil-A and has been blessed to work for incredible brands including Disney World, the Gap, YMCA, and Cooper Aerobics Center. She has been mentored by some of the greatest including Dan Cathy and Horst Schulze. She has learned from the greats of Southwest Airlines, Drury Hotels, Walmart & Zappos.

Elizabeth’s recently published book The Power of Customer Experience: 5 Elements To Make An Impact, is available for sale online here.

Please tell me about your family, occupation, and/or volunteer service.

Her most cherished parts of life include being a wife to John, her best friend, and mom to her two precious kiddos, David and Ansley.

In her leisure time, Elizabeth enjoys being a student of cooking with her daughter, an average backyard soccer player with her son, a vigorous reader and an adventure enthusiast with her family.

She has founded a local Women’s ministry,, led by amazing women from area churches with the vision of God’s love bringing unity to our community.

Please tell me where you attend church now and your ministry involvement.

Southside Church and I am blessed to use my gifts of speaking to help support the Northpoint network with leadership development.

How did TFA prepare you for the next steps in your life?

“I can even recall the mission – partly because we could get extra credit if we could recite it and partly because it made a lot of sense to me. The faculty, staff and fellow students were an important part of my development at an important season of my life. I am so thankful my parents sacrificed to make education at TFA an option and to have had such amazing friends and teachers that made the experience incredible.”

What teacher(s) and/or coach(s) had the most impact on your life, why/how?

“I am so thankful for the education and inspiration I received at The First Academy! The amazing teachers from Dr. Toenges and Mr. Murray to Mrs. Schemer and Mrs. Kinloch – they poured their passion and heart into all they did. And we were all blessed because of it.”

“It’s really special how different teachers of various subjects all were a part of instilling confidence and courage to chase dreams and be obedient to where the Lord calls. Thank you for all you do to prepare the next generation to be world changers for Christ!”