New Parent Training

Family Portal Training

Newly enrolled families will receive information about learning how to navigate Family Portal (formerly known as FACTS ParentsWeb), our online Student Information System. You will learn how to access Student/Family contact information, Student Medical information, Attendance, Daily Grades, Progress Reports. Lesson Plans, Homework, Discipline, School Directory and other useful school information.

If you have any additional technical questions, please use this form to receive customized help as a New Family.

New Family Tech Support

Have a question for our tech team? Fill out this online form.

New Family ‘Details & Donuts’ for New Parents

Join us for our New Family Details & Donuts orientation events. RSVP for one of the following dates:

Staying Connected

Welcome to The First Academy, here are a few resources designed for you to stay connected to The First Academy:

Social Media

Our Social Feeds are updated multiple times daily. Interact, Share and provide updates via Social Media. The Divisional Principals send important updates and announcements via email frequently. Check your email often!


Staying informed with The First Academy events is quite easy! Choose important calendars for your family and subscribe directly to each feed! In a hurry? Take a look at our calendar page for all the latest news.

Contact Us

At some point you’ll have a question or need to let us know something! Reach out to a staff member individually using our Directory emails, or find the frequently used numbers below.

Get Involved

There are a variety of ways parents can volunteer and become connected with The First Academy community.

Student Expectations

You’ll find our students wearing uniforms Monday through Friday, with Spirit Wear permitted most Fridays. Joining us for lunch? Be sure to check your divisional academics page for the lunch schedule!


The School Attire is available for purchase online. Details regarding Uniforms can be found in the Parent-Student Handbook but is briefly touched on below:


TFA partners with FLIK, an independent school dining service. For more information on our lunch program, click here.


Need your student to stay late on occasion? We offer aftercare options suitable for most families:

Transitioning to TFA

Transitioning to a new school is a life skill that will help your child when they head to college. Some might find it fun and exciting, others a bit nerve-racking. Please know reaching out to the teachers and division for guidance is always welcome.

The Admissions team has compiled some Tips for Transitioning to TFA.

  • Who? What? When?

    • Have a question? Check out the FAQ page. If you can’t find your answer, the Admissions team can help!
    • Contact Hours:
      7:30 a.m. – 4:00 p.m.
      Monday – Friday
    • The First Academy
      2667 Bruton Blvd
      Orlando, FL 32805
      Fax: 407-206-8700